Shipping policy

SHIPPING POLICY

Processing Time
Orders will be processed and shipped within 2 business days after payment confirmation.

Shipping Methods
We offer standard shipping via reliable carriers.

Estimated Delivery Time
• Australia: 5-15 business days
• United States: 10-20 business days  
• Canada: 10-20 business days
• New Zealand: 7-15 business days
• Other countries: 15-30 business days

Shipping Costs

For Australia:
Shipping rates vary based on your location within Australia. Rates will be calculated at checkout based on your delivery address.

For International Orders (US, Canada, New Zealand, and other countries):
• Orders under $100 AUD: $12 AUD shipping fee
• Orders $100 AUD and above: FREE SHIPPING

Order Tracking
A tracking number will be emailed to you once your order has been shipped. You can track your package through the carrier's website.

Important Notes
• Delivery times are estimates and may vary due to customs processing, holidays, or other factors beyond our control.
• We are not responsible for delays caused by customs or local postal services.
• Please ensure your shipping address is correct. We cannot be held responsible for packages sent to incorrect addresses.

Important Notes
• Delivery times are estimates and may vary due to customs processing, holidays, or other factors beyond our control.
• We are not responsible for delays caused by customs or local postal services.
• Please ensure your shipping address is correct. We cannot be held responsible for packages sent to incorrect addresses.
• For international orders, customers are responsible for any customs duties, taxes, or import fees charged by the destination country. These charges are not included in our shipping costs and must be paid by the customer upon delivery.

Questions?
If you have any questions about shipping, please contact us at  aurogoods@gmail.com